FAQ'S

Additional Information

 

Welcome to the frequently asked questions page!


What kind of music do you play?

My knowledge and CD collection span the decades, encapsulating the finest musical moments from the 50s, the Rock & Roll years, the swinging 60s, sensational 70s, the 80s, 90s, together with the sounds of today. I also maintain a library of selected top requests. So whether you’re looking for a wedding disco, birthday disco, corporate disco, Christmas or New Year’s disco, look no further!! I have definitely got the right music for you.


Are you happy to take requests?

Yes, I will be very happy to take requests on the night from you and your guests. In fact, upon booking a mobile disco with me, you will be asked by myself for requests (these can be emailed to me or passed on by any method you wish)


How do I request a song for karaoke?

On the night of your karaoke a song book is provided and request slips, simply jot your request down and song number (from the song book) and you (or you and your friends!) will be called up to be the star/s


How much do you charge?

My charges are based on the date, times, duration and location of your function. I don’t operate for a fixed fee or an hourly rate, as almost every function has different requirements,  (this arrangement can also work in your favour as I don’t charge for extras which are not require).  You may be pleasantly surprised at how affordable my quote is.

Please remember, my disco and karaoke service is licensed and professional, I pay for public liability insurance, electrical P.A.T. testing of my equipment. If you choose to go with any other company because of price, please check these conditions are met.


Do you require a booking deposit?

Yes, in order to secure your booking with me a deposit is required. You can pay the booking deposit either through PayPal, cheque, bank transfer or cash.

Please note: once your booking deposit payment and completed booking agreement form have been received, your booking is complete. Deposits are non refundable.


How long will you reserve my booking before I pay?

As soon as you make a booking, your chosen date is reserved for seven days while awaiting arrival of the signed booking form and payment of deposit. If these have not arrived after seven days, your date will be made available for others to book.


What equipment will you bring?

The price quoted includes professional sound equipment and effects lighting suitable for the number of guests you have indicated. Put simply, I will come with the correct DJing and karaoke equipment to do a great job!


Do you confirm a booking in writing?

Yes, I issue you with a booking agreement, showing all the details about your function, which we both sign for your total peace of mind.


How can I be sure you won’t let me down?

The booking agreement is a contract between us which protects you as a customer and me as your DJ for the function you have booked. I will put you in touch with other recommended DJs in case of sickness, accident etc. and any money received (e.g. deposit or full payment) will be promptly refunded to you so that you can pay the cover DJ directly.


How long do you need to set up, and how much space do you require?

For most functions I will allow an hour for setting up in an area approximately 3m x 2m. For larger functions more time (and space) may be required. If the event is to be performed in a marquee, the ground needs to be flat and level with solid flooring, for health and safety reasons.


Does it make any difference to my cost if the party is upstairs?

I only ask whether the party is on the ground floor, first floor, etc. to ensure I know where I’m going to set up! It will often take longer to set up if the event is upstairs. However please be assured I do not charge extra for going upstairs, but need to know because of the extra time involved.


What kind of lighting do you use?

I have a selection of coloured lighting effects to create a party ambience at your venue. A smoke or haze machine used sensibly can dramatically enhance the lighting effect on the dance floor, and is available upon request when booking. However, please check in advance that your venue allows the use of a smoke/haze machine.


What will you be wearing?

My dress code is smart casual, and I will wear what you require upon advanced request. Please indicate your preference when making your enquiry.


Do you do children’s parties?

Yes – however, I do ask for parents or guardians to supervise children throughout the event!


Do you have Public Liability Insurance?

Yes, I hold Public Liability Insurance cover for up to £10million; a copy of my current certificate is available on request.


What about Health and Safety – is your equipment PAT tested?

Yes, my equipment is Portable Appliance (PAT) tested annually in accordance with the Health & Safety Executive, Electricity at Work Act 1989. A copy of my current test certificate is available on request.


Can I speak/meet with you before my function?

Yes, I will gladly come and visit you either at your home or the event venue – or we can speak on the phone if you prefer. The visit to you will normally be arranged at a time, date and place convenient to you. So you can discuss any aspects of your function either face to face, by telephone or via email, or even all three! I prefer to meet my clients beforehand as this means we both understand each other and can run through and clear up any confusion or questions.


How do I pay?

You may pay either the full amount or the booking deposit by cash, cheque, PayPal, or by bank transfer. The remaining balance, after your booking deposit has been paid (within 7 days), may be paid by any of the above means 10 days prior to the function, or if paying by cash, I will accept the remaining balance on the night of the event, upon arrival. A receipt can be provided.


Are there any other requirements you need for the function?

I will need 2 x 13amp electrical sockets (mains supply) within 10 metres of the equipment location.

Please could you also arrange a car parking space as close to an entrance as possible! This is important for both unloading the equipment and then loading the equipment again late at night.


I hope my FAQ page has helped answer any questions you may have had, if not then please don’t hesitate to contact me I’ll be happy to help

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